Safeguarding Client Funds

The safeguarding of client funds underpins the trust and reliability a financial institution must foster with its clients. At Caxton Payments, we understand the paramount importance of this responsibility and dedicate ourselves to upholding the highest standards in safeguarding client assets.



The Essence of Safeguarding Client Funds


Safeguarding client funds is more than a regulatory mandate; it's a foundational element of managing client funds This process involves meticulous measures to ensure client funds are not only secure but also readily accessible when clients need them. It's an assurance that assets are managed with utmost care and professionalism.

How is Safeguarding Achieved?


  • Segregated Accounts: One of the primary methods of safeguarding funds is through the use of segregated accounts. These are accounts held at money institutions, separate from the operational funds of the financial service provider. In the unlikely event of financial distress or insolvency, these segregated funds remain protected and cannot be used to settle the company’s debts.
  • Regulatory Compliance: Adherence to stringent regulatory standards is another critical aspect. Caxton Payments ensures compliance with the Financial Conduct Authority (FCA) guidelines and other relevant regulatory frameworks. This compliance is not just a one-time activity but a continuous process of alignment with evolving regulatory landscapes.
  • External Audits and Assessments: Regular external audits and assessments form another layer of protection. These audits verify the integrity of our processes and the safety of client funds, reinforcing the trust our clients place in us.


Caxton Payments: Safeguarding Client Funds for Over Two Decades


At Caxton Payments, we don’t just view safeguarding client funds as a regulatory requirement; we see it as a core aspect of our service. Our approach to safeguarding is holistic, encompassing rigorous internal controls, constant regulatory alignment, and a commitment to transparency.

Our Unique Approach:


  • Rigorous Compliance: We stay ahead of regulatory changes, ensuring that our practices not only meet but exceed the required standards.
  • Advanced Security Protocols: Utilising state-of-the-art cybersecurity measures, we protect client funds from external threats.
  • Careful Reconciliation: With billions of pounds in multiple currencies transferring in and out of client accounts annually, our methodical reconciliation processes ensure accurate reconciliation
  • Client Education: We believe in empowering our clients with knowledge about how their funds are protected, enhancing their confidence in our services.

    #### The Assurance of Protection

Clients who entrust their funds to Caxton can do so with the assurance that their assets are in safe hands. Our safeguarding measures are designed to protect their interests at every turn, ensuring seamless and secure financial transactions.



Safeguarding: A Commitment Beyond Compliance


Safeguarding client funds is integral to the trust between a financial service provider and its clients. At Caxton Payments, this responsibility is at the heart of what we do. We go beyond mere compliance; we build a fortress of security and trust around our client's assets.

For businesses seeking a partner that prioritises the security of their funds with the highest level of professionalism and diligence, Caxton Payments stands as an industry leading choice. Connect with us and explore how our expert safeguarding measures can provide peace of mind and a secure foundation for your financial transactions.



Caxton Payments takes compliance very seriously. We are dual regulated with the FCA, Cyber Essentials Certified and have a culture of compliance that comes from the top down. Our Head of Compliance, Stephen Frame is available to clients and businesses interested in working with us to help explain how we can ensure your business remains compliant when it comes to payments and financial services that you offer through Caxton. Read more about the Caxton Four Pillars of Compliance, and our Software as a Financial Service