WE'RE HERE TO HELP

Contact Caxton

Customer service is at the centre of what we do, so we are there when you need us. Our friendly UK-based team are on hand to help you, 7 days a week, 365 days a year for help with your Travel Money & Money Transfers or your Business Account.

Before getting in touch, you might want to check our list of FAQs to see if your query has already been answered.

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Travel Money & Money Transfers

CONTACT US

Caxton Currency Card

Email us via our webform for the fastest support

Get in touch with our friendly UK based team on: 

0333 123 1812
+44 (0) 207 201 0526 (Int'l line)

Our lines are open from: Monday - Friday 08:00 - 19:00 Saturday - Sunday 09:00 - 17:00

Outside these hours, we can only deal with issues relating to lost and stolen cards.

GET IN TOUCH

International Payments

Email us via our webform for the fastest support

Get in touch with our friendly UK based team on: UK calls:

0333 123 1815
+44 (0) 207 235 3435 (Int'l line)

Our lines are open from: Monday - Friday 08:00 - 18:00


Business Accounts

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New Business

Get in touch with our UK based account management team on:

0333 123 1812
Live chat: Available

Our lines are open from: Monday - Friday 08:00 - 19:00

Alternatively, book a meeting with a member of the team at a time that suits you.

GET IN TOUCH

Existing clients

Email us via our webform for the fastest support

Get in touch with your UK account manager on:

UK calls: 0203 457 1161
Live chat: Available

Our lines are open from: Monday - Friday 08:00 - 19:00

READ THE HELP ARTICLES

Got a question?

We may already have an answer in our help articles.
Learn all about how to load cards, make transfers and more.

How to Send an International Payment

Learn how to use the funds on your Caxton Card to make a payment overseas.

How to Load a Caxton Card using a Debit Card

Step-by-Step instructions for when you need to add money to your Caxton Card by using your debit card.

How to Upload a Single BACS File for Payroll

Find out how to upload and approve a single BACS File for managing your staff Payroll.


New business enquiry

Feel free to call us on 0333 123 1812 or enquire via the chat, otherwise this form goes straight to customer service who will aim to come back to you within 1 working day. Please note this form is for New Business Account enquiries only.

If you have any questions about the Caxton Travel Money Card or are an existing client, please submit your enquiry here.