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Fraud is when money goes out of your account that you didn’t know about. Scams are when you’ve paid something because you thought it was genuine. Scams can be very convincing and anyone can get caught out. Stay informed and protect yourself.
Here are some common ways that criminals may attempt to trick you into giving away your money.
Fraudsters may call you posing as a bank or the organisation that holds your account, asking for personal details such as your PIN or account password.
Emails from fraudsters may appear to be from a trusted organisation, but are attempting to gain personal information from you. Don't click odd links.
Fraudsters send texts pretending to be from a bank or trusted organisation. They may claim a payment has failed in an attempt to gain personal information.
In an age where digital transactions and information sharing have become the norm, protecting yourself from fraud is of paramount importance. The UK organisation 'Take 5 to Stop Fraud' is dedicated to raising awareness about the need to pause, think, and safeguard your assets against cunning criminals.
At Caxton, we are dedicated to providing all our customers with the appropriate care and support, especially those who may face additional challenges. As part of our UK FCA Consumer Duty, we want to ensure vulnerable customers receive the right level of assistance.
A vulnerable customer could be someone dealing with health issues, life changes, financial difficulties, or challenges in making financial decisions. If you feel this applies to you,
please don’t hesitate to contact us. We’re here to ensure you have the support you need.
You can also self identify, using the form at the button below. Your information will be held in complete confidence and only used to make sure we deal with any future enquiries appropriately.
Identity Fraud
Fraudsters may gain enough personal information to impersonate you and access your accounts.
Social Engineering
Fraudsters could trick or manipulate someone into handing over critical information such as passwords and banking details.
Sim Swapping
Fraudsters gain enough personal information to convince mobile networks to move your mobile number to their device, giving them access to many of your accounts.
ATM Fraud
Fraudsters use cash machines to steal your data or card.
Investment Fraud
Investment schemes that seem too good to be true may be fraudulent, resulting in your money being stolen.
The most common type of fraud is APP fraud. APP stands for Authorised Push Payment. APP fraud is a type of scam where a criminal tricks someone into willingly making a bank transfer to them. By staying informed and vigilant, you can help protect yourself from the risks of APP fraud.
Pensioners are encourages to move money out of their pension with the promise of better returns elsewhere. This money is then stolen.
Criminals impersonate a bank or the police in order to encourage people to hand over money or sensitive information.
The growth of cryptocurrencies has led to many scams involving fake or poor investments.
Scammers may pose as utilities company or government agency in order to gain money or sensitive information.
Fraudsters advertise easy ways to earn cash through cancelling a direct debit, however these are scams.
Fraudsters use online profiles to form a relationship with you, in an attempt to gain money or personal information.