Caxton Payments Platform Update

Thanks to Sandy Metcalf, Parker Holland, Product Manager and Ahmed Dekmak, Chief Technology Officer who hosted this Product Platform Update.

Click the image to watch the replay

What we covered

We introduced the whole Client Success Team on video.

We believe that shaping the future of payments starts with excellent customer interactions. We each ensure we have face to face contact with our customers, so you know we’re there when you need us. We have 20 years experience in payments. You’d almost say payments are our superpower So whether your onboarding with Caxton for accounts payable, expense management, payroll , foreign exchange or plug and play with our API We are here to handle any questions and issues you might have and ensure they are dealt with quickly. We’ll help you get every payment to the right place at the right time, and make sure your money gets where it needs to be, when it needs to be there. Caxton. Every payment, one platform.

Getting Help

Feel free to reach out to your account manager or one of the account management team, they will be able to give you a one to one walk through the platform cover any question you might specifically have in terms of your requirements for the currencies that we offer on the platform and also just get a bit of guidance on the market as well so that will also give you an additional tool to use as well. We are available all the time and we would be happy to help you out

Contact Details

Contact your Account Manager or

• Email: corporatecards@caxton.io
• UK calls: 0333 123 1815
• Outside the UK: +44 (0) 207 235 3435

Upcoming Developments

Parker Holland, our Product Owner announces the very exciting and long awaited news Apple and Google Pay are coming to Caxton business expense cards.

We announced upgraded online support page with articles and ability to submit and track tickets. Your client success manager will always be available to you but this new system will also support you.

The following updates to Business Expense Management were announced

Single login for Owners/Administrators who have a card Example: One email, one login. Instead of having to keep track of different email addresses for your Caxton card account and the Caxton Administration account for your business, you will be able to login with one email and have access to everything.

Virtual Cards Example: One time use card numbers that you can use online. This helps protect your physical card number from data breaches at different suppliers, so you can place orders online with the confidence that your card information is safe.

Disputes for Card purchases in platform for Owners/Administrators Example: Say an unauthorised charge appears on one of your cards. You will be able to submit a dispute for that charge directly on the Caxton platform.

Ability for Owners/Administrators to submit expenses for Users Example: A card user misplaced a receipt and found it later, or is having issues uploading the receipt. You will be able to upload and submit for them.

The following updates to Bulk Payments were announced

Non BACS file user improvements A demonstration of tagging recipients was provided

Ahmed Dekmak, Chief Technology Officer Announces Payroll Faster Payments Ahmed takes viewers through the benefits of using Faster Payments for Payroll payments and how the technical solution works with ease, using your BACS file.