Defeating dark purchasing in Care Homes

Dark purchasing in Care Homes refers to the practice of Care Homes buying goods or services outside of the visibility or approval of the procurement department or other stakeholders. This often results in higher costs, risks, and lack of control over the supply chain.

Dark purchasing in Care Homes poses several risks, including:

1. Lack of transparency: Transactions made through dark purchasing can bypass established procurement processes, leading to a lack of accountability and transparency.
2. Increased costs: Goods and services purchased outside of established procurement processes may result in higher costs for taxpayers.
3. Reduced competition: Dark purchasing can limit the pool of potential suppliers, reducing competition and the opportunity for cost savings.
4. Unauthorised spend: Transactions made outside of established procurement processes may not comply with regulations and laws, leading to unauthorized spend and potential legal consequences.
5. Loss of control: Dark purchasing can lead to a loss of control over the supply chain, which may result in risks related to product quality, delivery, and sustainability.
6. Lack of compliance: Procurement processes help to ensure that public sector organisations follow relevant laws and regulations, such as procurement laws, competition laws, and transparency regulations.


The main way to combat dark purchasing in Care Homes is to
1. Develop established procurement processes.
2. Communicate the procurement process

Established procurement processes are essential for ensuring the responsible and efficient use of funds in Care Homes. Whether your Care Home is publicly or privately funded, it is important to ensure that stakeholders have full visibility of spend, to ensure efficient and cost effective practice. Procurement processes go beyond simply purchasing goods and services; they provide a framework for transparency, accountability, and value for money.

One of the most significant benefits of established procurement processes is transparency and accountability. These processes ensure that all purchasing decisions made by privately or publicly funded Care Homes are open, transparent, and accountable to the public and service users. This helps to prevent corruption and promote public confidence. For example, by using competitive bidding processes, Care Homes can ensure that the service they provide is viewed as secure, trusted by families and service users.

Another important reason why established procurement processes are important for Care Homes is cost savings. Both publicly and privately managed Care Homes have strict procedures of accountability that need to be followed. By following established procurement processes, Care Homes can ensure that they are getting the best possible value for money. This is achieved by creating a competitive environment for bidding, which encourages suppliers to offer their best prices and services. By following established procurement processes, Care Homes can also reduce the risk of waste, fraud, and abuse of funds.

Established procurement processes also help to ensure that Care Homes comply with relevant laws and regulations. These processes help to ensure that all procurement activities are carried out in accordance with procurement laws, competition laws, and transparency regulations – and that suppliers who are vetted by the system are compliant. This helps to reduce the risk of legal consequences and protects Care Homes from severe financial and reputational risks.

Established procurement processes support better decision making by Care Homes. These processes provide a framework for clear evaluation criteria and methods, which help Care Homes and trusts to make informed and strategic purchasing decisions. This can help to ensure that Care Homes purchase goods and services that meet their needs and are fit for purpose.

Finally, established procurement processes help to improve the quality of goods and services purchased by Care Homes. By following these processes, Care Homes can ensure that they are purchasing goods and services of high quality, which meet their needs and are fit for purpose. This can help to ensure that Care Homes are able to deliver high-quality services to service users.

Conclusively, developing and communicating established procurement processes in your Care Home is essential for defeating the phenomena of ‘dark purchasing', and ensuring the responsible and efficient use of funds in the care sector.

You know your processes and your business. We know payments. Caxton is a Bloom accredited public sector provider. The Bloom supplier accreditation means any member or associate member of Bloom or NEPO may request a proposal from Caxton through the Bloom supplier network for expense management systems, supplier payments, payroll payments and FX payments. Caxton are already serving a large number of Social Care sector clients including a number of large independent care providers, who we have helped streamline their expense management and greatly minimise the time spent on admin.