Case Study: Whitmill Trust
Established in 1992, Whitmill Trust has grown to become a leading boutique provider; specialising in the formation, management and administration of offshore structures. They also provide flexible wealth planning solutions, all consistently delivered with highly personalised expertise, via expert teams in Cyprus, Gibraltar, Jersey, Malta Netherlands and, Switzerland.
Providing a personal touch
Whitmill Trust strives to offer a focused and professional service to its clients with a personal touch and complete transparency, its these qualities that have contributed towards the building and development of long-term relationships with their clients. ‘This excellence in service flows across everything that we do, so when our bank was not responding quickly to requests and charging above market rates, we started to become concerned’ said Wayne Meenagh, Director at Whitmill.
Keeping service levels in check
With Whitmill’s commitment to providing a resolute level of service to their clients, they looked to Caxton to provide an automated payment solution that meant they could keep their service levels in check and ensure costs were kept down too, whilst sending thousands of payments each month for their clients. ‘We needed to find a solution that worked for us and our clients and Caxton delivered on all fronts’ said Wayne.
Caxton’s bulk payments platform meant that Whitmill Trust could take back control of their payments whilst removing manual processes, reducing bank charges and ensuring their clients could continue to pay their contractors who work within the health sector, on time month after month.