Case Study

Case Study: Automation in payroll leading to better service

Wagemate is a London based payroll bureau providing an end-to-end service to clients outsourcing their payroll. Their capacity is 360 and includes BACS preparation and admission, pensions and full payroll management.

Automation at every touchpoint

Wagemate has partered up with Caxton to use the CXTN platforms to provide faster, safer and more automated payments to payroll clients. Using our platform, Wagemate can offer highly automated payments via Faster Payments, and in the future, the process will be fully automated using Open Banking. Using the CXTN platform also allows Wagemate to offer an expanded service range to clients as they are able to use it for all payment needs both in and out of the payroll space.

“As a Bureau we need every one of our processes to be efficient, secure and as risk free as possible. To achieve this, we are constantly looking for the latest innovations in technology to enhance our client experience, adding value and creating time savings for our team,” said Daniel Hull, Director of Wagemate.

“We have successfully processed FASTER payroll payments with ease using the Standard BACS 18 file available in our current software, with minimal change to the existing process. Making this change has saved us valuable time and taken the pressure off our team. We have mitigated several risks and have a back-up option for late submissions, we are equally delighted with Caxton’s forward thinking compliance approach.

Our values for making the complex simple has perfectly aligned with Caxton's approach. We strongly applaud Caxton’s focus on processing payroll payments and look forward to developing our relationship.”