Keynote Speaker Biographies
Alana Parsons
Hailing from a legal background, complete with a stint as a trainee legal secretary, Alana found a taste for the financial world when she joined Caxton in 2004. Fast-forward to today, with extensive hands-on experience in the payments and pre-paid card space, she sits on the executive team as COO – overseeing the Operations, Product, Tech, and Customer Service teams.
Keynote Speech and Roundtable Topics
Alana Parsons is an accomplished business executive with extensive hands-on experience in the foreign exchange, payments and pre-paid cards sectors. She has a wealth of experience in the operations, customer service, sales and back office teams for a company with a 1 billion turnover.
Speaker Bio
Alana Parsons is the Chief Operating Officer at Caxton Payments Ltd, where she has worked for nearly 19 years. She has been instrumental in bringing the business to its current success, creating and embedding the customer focus that Caxton is known for.
With her deep understanding of every aspect of payments, Alana enjoys exceeding customer expectations through continuously improving business standards. She also has a particular interest in new product development and innovative partnerships, pushing not only Caxton but also the fintech industry as a whole to new heights. Alana enjoys speaking about how to build career longevity in fintech and how customer service forms the basis of a successful business.
Written by Alana Parsons
Guest Content
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