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HELP

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Privacy Policy

1. Introduction

This Cookie and Privacy Policy ("Policy") outlines the practices and procedures of Caxton.io ("Caxton," "we," "us," or "our") regarding the collection, use, and disclosure of information obtained from users ("you" or "your") of our website, Caxton.io (the "Site"). We are committed to protecting your privacy and ensuring compliance with the Google EU User Consent Policy.

2. Collection of Information

2.1 Personal Information

When you visit our Site, we may collect certain personally identifiable information ("Personal Information"), such as your name, email address, phone number, and other information you provide voluntarily through our contact forms or registration process. We only collect Personal Information that is necessary for the purposes stated in this Policy.

2.2 Non-Personal Information

We may also collect non-personally identifiable information ("Non-Personal Information") automatically when you visit our Site. This information may include your IP address, browser type, operating system, referring URLs, and other anonymous data. We collect this information using cookies and similar technologies.

3. Use of Information

3.1 Personal Information

We may use your Personal Information for the following purposes:

  • To communicate with you, respond to your inquiries, and provide you with the requested information or services.
  • To process transactions and deliver products or services you have requested.
  • To send you administrative information, updates, or announcements related to our services.
  • To personalize your experience on our Site and present content and offers tailored to your interests.
  • To improve our Site, services, and overall user experience.
  • To provide a personalised marketing experience.
  • To comply with legal obligations and enforce our terms and conditions.
3.2 Non-Personal Information

We may use Non-Personal Information for various purposes, including:

  • To analyze trends, track user movements, and gather demographic information for aggregate use.
  • To monitor and improve the performance and functionality of our Site.
  • To enhance our marketing efforts and deliver targeted advertisements.
  • To comply with legal obligations and enforce our terms and conditions.

4. Cookies and Similar Technologies

4.1 Cookie Consent

By using our Site, you consent to the use of cookies and similar technologies as described in this Policy. You can manage your cookie preferences through the cookie consent banner or browser settings.

4.2 Types of Cookies

We may use the following types of cookies:

  • Strictly Necessary Cookies: These cookies are essential for the operation of our Site and enable basic functions such as page navigation and access to secure areas of the website. The Site cannot function properly without these cookies.
  • Analytics Cookies: These cookies collect information about how visitors use our Site, which helps us improve its performance and user experience.
  • Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests and measure the effectiveness of our advertising campaigns.
4.3 Third-Party Cookies

We may allow certain trusted third parties to place cookies on our Site for advertising, analytics, and other purposes. These third parties may collect information about your online activities over time and across different websites when you use our Site.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your Personal Information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These service providers are obligated to keep your information confidential and use it only for the purposes specified by us. Caxton maintains a list of sub-processors which can be found by clicking the link – Sub-processors List

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration

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Caxton Payments
2 Leman St 
London, E18FA, UK

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© 2025

Caxton Payments Limited is authorised and regulated by the Financial Conduct Authority for FSMA authorised business (FRN: 431844) and for the issuing of electronic money and payment services (FRN: 900663). Registered office: 2 Leman Street, London, E18FA, UK. We are also registered as a data controller with the Information Commissioner’s Office, registration number Z7413780.

The Caxton card is issued by PSI-Pay Ltd pursuant to a license by Mastercard® International Incorporated.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.