CASE STUDY

Illingworth: Simplifying clinical trial payments in 45 countries

Illingworth Research Group delivers patient concierge services for clinical trials around the world. That means paying consultants, nurses, suppliers and trial participants in local currencies, often at a moment’s notice, while keeping patient data secure.

Their high-street bank couldn’t keep up. With Caxton’s secure platform, pre-funded expense cards and fast payments to over 45 countries, Illingworth secured bank-beating rates and simplified project reporting.

See how Illingworth made global payments simple

Faced with slow payments, high FX costs and patients dropping out while waiting to be reimbursed, Illingworth turned to Caxton. It’s not just about moving money across borders. It’s about keeping patients in trials, paying teams on time and giving the finance team clear reporting on every project.

Find out:

How pre-funded expense cards help patients take part in trials without waiting to be reimbursed
Why Illingworth’s tech and compliance team trusted Caxton with sensitive patient and trial data
How the finance team now pays suppliers and staff in over 45 countries and allocates costs to projects with ease

“Safeguarding our patients and reducing the burden of their clinical trial participation is crucial. Caxton proved that their system was robust, user-friendly and had the highest level of security.”

Chris Wells, Senior Director of Patient Concierge at Illingworth Research Group, shares how Caxton helped the business pay patients, staff and suppliers across more than 45 countries. In a regulated industry where patient data must be protected, security came first. Caxton’s platform passed Illingworth’s compliance checks and made multi-currency payments and project reporting simple for the finance team.

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