contact

We’re here to help

Customer service is at the centre of what we do, so we are there when you need us. Our friendly UK-based team are on hand to help you, 7 days a week, 365 days a year, always just a phone call away. <br/><br/>Before getting in touch, you might want to check our list of FAQs to see if your query has already been answered.

other

General Enquiries Cards and Transfers

Live Chat

Our secure live chat service is run by our friendly customer service team and is available:

Monday - Friday 08:00 - 19:00
Saturday - Sunday 09:00 - 17:00

Live Chat

E-mail

Our team is available on [email protected] 7 days a week, 365 days a year. Please use your registered email address to contact us.

Email us

24/7 account access

Log into your account 7 days a week, 365 days a year.

Log in

Tweet us

Tweet us with any of your queries
@CaxtonSupport

Tweet us

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Call us

Get in touch with our friendly UK based team on:
UK calls: 0333 123 1812
Outside the UK: +44 (0) 207 201 0526

Our lines are open from:
Monday - Friday 08:00 - 19:00
Saturday - Sunday 09:00 - 17:00

Outside these hours, we can only deal with issues relating to lost and stolen cards.

INTERNATIONAL PAYMENTS

Call us

Get in touch with our friendly UK based team on:
UK calls: 0333 123 1815
Outside the UK: +44 (0) 207 235 3435

Our lines are open from:
Monday - Friday 08:00 - 18:00

General Enquiries Business

New business

Get in touch with our UK based account management team on:

UK calls: 0207 042 7611
Email: [email protected]
Live chat: Available

Our lines are open from:
Monday - Friday 08:00 - 19:00

Existing customers

Get in touch with your UK account manager on:

UK calls: 0207 201 0554
Email: [email protected]
Live chat: Available

Our lines are open from:
Monday - Friday 08:00 - 19:00

Open an account in minutes

Set-up your free Caxton One Account today. Before you know it, you’ll be enjoying the benefits of Caxton. Go on, you know you want to.