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Travel money tips and holiday hacks for the savvy traveller.
Travel Money Guides
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International Payments
Regular International Payments
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Large Money Transfers
Open an accountTravel Money Guides
Travel Money Spain
Travel Money France
Travel Money Greece
Travel Money Australia
International Payments
Regular International Payments
One-Off Money Transfers
Large Money Transfers
Open an accountCustomer service is at the centre of what we do, so we are there when you need us. Our friendly UK-based team are on hand to help you, 7 days a week, 365 days a year for help with your Travel Money & Money Transfers or your Business Account.
Before getting in touch, you might want to ask Marvin your question, he's been trained to help you as quickly as possible.
In the spirit of the season, our customer service team will be on hand to support you. Here's our opening hours over the festive period:
Outside of these hours we can assist with lost and stolen card enquiries only.
You can set up trades 24/7 in your account online. Some bank holidays may affect timing of international payments. Check with your account manger by 23rd December, as the desk will be closed 24th-26th.
The team on the desk wish you a joyful and safe holiday
Email us via our webform for the fastest support
Get in touch with our friendly UK based team on:
0333 123 1812
+44 (0) 207 201 0526 (Int'l line)
Our lines are open from: Monday - Friday 08:00 - 19:00 Saturday - Sunday 09:00 - 17:00
NEW: Try contacting us on WhatsApp. Please be patient while we test this new channel:
+44 (0) 20 7201 0564
Access WhatsApp on mobile or web
WhatsApp Responses Available: Monday - Friday 10:00 - 16:00
Outside these hours, we can only deal with issues relating to lost and stolen cards.
Get in touch with our UK based account management team on:
0333 123 1812
Live chat: Available
Our lines are open from: Monday - Friday 08:00 - 19:00
Alternatively, book a meeting with a member of the team at a time that suits you.
Email us via our webform for the fastest support
Get in touch with your UK account manager on:
UK calls: 0203 457 1161
Live chat: Available
Our lines are open from: Monday - Friday 08:00 - 19:00
You can set make payments 24/7 in your account online. Some bank holidays may affect timing of international payments.
The whole team at Caxton wish you a restful and happy holidays.
READ THE HELP ARTICLES
We may already have an answer in our help articles.
Learn all about how to load cards, make transfers and more.
Learn how to use the funds on your Caxton Card to make a payment overseas.
Step-by-Step instructions for when you need to add money to your Caxton Card by using your debit card.
Find out how to upload and approve a single BACS File for managing your staff Payroll.
Feel free to call us on 0333 123 1812 or enquire via the chat, otherwise this form goes straight to customer service who will aim to come back to you within 1 working day. Please note this form is for New Business Account enquiries only.
If you have any questions about the Caxton Travel Money Card or are an existing client, please submit your enquiry here.