Holiday Extras, a leading provider in the travel industry, has harnessed the power of APIs to enhance their customer experience. By integrating the CXTN Rates API into their web portal and mobile app, they have revolutionised how customers access and compare currency exchange rates. Join us as we delve into the journey of how Holiday Extras seamlessly integrated our API to provide real-time rate information for travellers seeking to understand what their holiday may cost in local currency.
Holiday Extras was determined to provide a comprehensive suite of holiday solutions to their customers, ensuring a seamless and convenient experience on their website. Their objective was to eliminate the need for customers to leave the platform in search of vital information for their holiday, including accurate and up-to-date currency exchange rates.
However, this ambitious goal presented a challenge: These days its simply not enough to write a static blog article stating, ‘on average a holiday cost X’, they must somehow offer a reliable and effortless way for customers to access current exchange rate data. The dynamic nature of the internet means customers would go somewhere else to be sure their answer was the most up to date.
Recognising the importance of providing timely currency exchange rates to their customers, Holiday Extras turned to the CXTN Rates API solution. By incorporating our rate feed directly into their web portal and app, they empowered customers to effortlessly view and compare currency rates in real-time, estimating for themselves the cost of their own holiday.
The CXTN Rates API is one of the simplest to integrate. Our API's user-friendly integration process allowed Holiday Extras to seamlessly embed the rate feed into their platform, ensuring a hassle-free experience for both customers and developers.
Holiday Extras' customers gained the ability to access accurate and updated currency rates conveniently, allowing them to make informed decisions about their travel finances. Furthermore, Holiday Extras utilised their own data to create a unique feature that recommends the optimal time to purchase foreign currency. This innovative tool provided customers with valuable insights, enhancing their travel planning experience and increasing engagement with the Holiday Extras platform.
In an ever-evolving travel landscape, where convenience and up to date information are key, Holiday Extras has successfully leveraged the CXTN Rates API to enhance their website and app customer experience.
By seamlessly integrating real-time currency exchange rates and combining with their own data to offer a rate prediction feature, they have positioned themselves as a go-to resource for travellers seeking clarity on the financial planning for their next holiday.
As a result of this collaboration, Holiday Extras has solidified its commitment to providing top-notch services, setting new standards in customer satisfaction within the travel industry.
Caxton Payments is an alternative to traditional banks, established over 20 years, we help businesses make faster payments more reliably. We offer streamlined processes, automation through API and a collaborative solution to complex payment issues all from a single platform. Our payment capability extends from business expense management, to payroll payments, supplier payments, and currency risk management. We also offer personal prepaid travel cards and international money transfer