The easiest way to make an exchange is by logging into your account online. It’s quick and easy to set up a transfer on your account via your debit card. You can make transfers ranging between £100 – 100,000 24 hours a day, 7 days a week.

However, if you are not comfortable using the online system, have a larger payment that you’d like to discuss, or simply want some guidance on how to achieve the best rate - we have a dedicated account management team on hand from 08:00 – 18:00 Monday to Friday. Call 0333 123 1815, or if you are outside of the UK: +44 (0) 207 235 3435